<h2>Privacy Policy</h2>
<p><strong>Last updated: September 4, 2026</strong></p>
<p>Hangzhou Wiyi Sanitary Ware Co., Ltd. (“we”, “us”, “our”) operates the website <strong>wzwiyi.com</strong>. This policy explains what personal data we collect, why we collect it, and what rights you have over it, in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.</p>
<h3>1. Who we are (Data Controller)</h3>
<ul>
<li><strong>Company:</strong> Hangzhou Wiyi Sanitary Ware Co., Ltd.</li>
<li><strong>Brand:</strong> Wiyi / wzwiyi</li>
<li><strong>Location:</strong> Hangzhou, Zhejiang Province, China</li>
<li><strong>Email:</strong> info@wzwiyi.cn</li>
<li><strong>Website:</strong> https://wzwiyi.com</li>
</ul>
<p>We manufacture and export commercial sanitary ware — hand dryers, hair dryers, body dryers, soap dispensers, sensor faucets and paper dispensers — on an OEM/ODM basis to B2B customers worldwide.</p>
<h3>2. What personal data we collect</h3>
<p><strong>Data you provide directly:</strong> When you submit an inquiry form, request a quotation, or contact us by email or WhatsApp, we may collect your name, company name, job title, email address, phone number, country, and the content of your message.</p>
<p><strong>Technical data collected automatically:</strong> IP address, browser type and version, device type, operating system, referring page, pages visited, and the date and time of your visit.</p>
<p><strong>Cookies:</strong> See our <a href=”https://wzwiyi.com/cookie-policy/”>Cookie Policy</a> for full details.</p>
<h3>3. Why we collect your data, and our legal basis</h3>
<ul>
<li><strong>To respond to your inquiry and prepare a quotation</strong> — necessary for the performance of a contract, or our legitimate interest in conducting B2B business.</li>
<li><strong>To process and fulfil orders</strong> — performance of a contract.</li>
<li><strong>To improve our website and understand visitor behaviour</strong> — your consent, where analytics cookies are used.</li>
<li><strong>To meet legal, tax and customs obligations</strong> — compliance with a legal obligation.</li>
</ul>
<p>We do not use your data for automated decision-making or profiling.</p>
<h3>4. How long we keep your data</h3>
<ul>
<li><strong>Inquiry and correspondence data:</strong> retained for up to 24 months from your last contact with us.</li>
<li><strong>Order and transaction records:</strong> retained for the period required by Chinese tax and customs law.</li>
<li><strong>Analytics data:</strong> retained for 14 months, after which it is automatically deleted.</li>
</ul>
<h3>5. Who we share your data with</h3>
<p>We do not sell, rent or trade your personal data. We may disclose it only to:</p>
<ul>
<li><strong>Our email service provider</strong>, for the sole purpose of delivering correspondence;</li>
<li><strong>Google Analytics</strong>, which processes anonymised website usage statistics;</li>
<li><strong>Freight forwarders and customs brokers</strong>, only where necessary to ship an order you have placed;</li>
<li><strong>Competent legal authorities</strong>, where disclosure is required by law.</li>
</ul>
<h3>6. International data transfers</h3>
<p>As we are based in China, personal data submitted through this website will be transferred to and processed in China. We take appropriate safeguards to ensure your data receives a level of protection consistent with the GDPR, including contractual commitments with any third party that processes data on our behalf.</p>
<h3>7. Your rights under the GDPR</h3>
<p>If you are located in the European Economic Area, you have the right to:</p>
<ul>
<li><strong>Access</strong> the personal data we hold about you;</li>
<li><strong>Rectify</strong> inaccurate or incomplete data;</li>
<li><strong>Erase</strong> your data (“right to be forgotten”);</li>
<li><strong>Restrict</strong> or <strong>object to</strong> our processing of your data;</li>
<li><strong>Data portability</strong> — receive your data in a structured, machine-readable format;</li>
<li><strong>Withdraw consent</strong> at any time, where processing is based on consent;</li>
<li><strong>Lodge a complaint</strong> with your national data protection supervisory authority.</li>
</ul>
<h3>8. How to exercise your rights</h3>
<p>Send your request to <strong>info@wzwiyi.cn</strong>. We will respond within one month. We may ask you to verify your identity before processing your request.</p>
<h3>9. How we protect your data</h3>
<p>Our website is served over HTTPS with a valid SSL certificate. We restrict internal access to personal data to staff who need it to perform their duties, and we use technical and organisational measures to guard against unauthorised access, loss or disclosure.</p>
<h3>10. Changes to this policy</h3>
<p>We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.</p>
<h3>11. Contact us</h3>
<p>For any question about this policy or about how we handle your data:<br>
<strong>Email:</strong> info@wzwiyi.cn<br>
<strong>Company:</strong> Hangzhou Wiyi Sanitary Ware Co., Ltd., Hangzhou, Zhejiang Province, China</p>